Privacy Policy

Effective Date: 15th October, 2025

At ZEN'S TRADE. CO LTD, trading as ANNALUCKMI UBT LOCAL, accessible from https://zenstrade.co.uk, your privacy is one of our top priorities. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

A. Personal Information You Provide:

• Name

• Email address

• Phone number

• Shipping and billing addresses

• Payment details (processed via secure third-party providers)

• Any information submitted through our contact forms or account creation
  

B. Automatically Collected Information:

When you visit zenstrade.co.uk, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on each page

• Referring website addresses

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Fulfil and manage orders

• Provide customer service and support

• Personalize your experience on our site

• Improve our website functionality and performance

• Send you updates, offers, or promotional materials (if you have opted in)

• Detect and prevent fraudulent or illegal activity

• Comply with legal obligations
  

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how our site is used, improve our services, and personalize content.

You can choose to disable cookies through your browser settings, but this may limit some features on the website.

For more information, please refer to our [Cookies Policy] (or this section can be expanded as a standalone Cookies Policy if needed).

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Trusted third-party service providers to process payments, deliver products, or manage marketing communications

• Legal or regulatory authorities, when required to comply with applicable law or protect our legal rights

• Business partners, in the event of a business transfer, merger, or acquisition

All third parties are required to respect the confidentiality of your data and comply with data protection laws.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to comply with legal, accounting, or reporting obligations.

6. Data Security

We take data security seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

These include:

• Secure server environments

• Encryption of payment transactions

• Regular website monitoring and security updates

However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

7. Your Rights Under UK & EU Law (GDPR)

If you are a UK or EU resident, you have certain rights under the UK GDPR and EU GDPR, including the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict how we process your data

• Withdraw consent at any time (if processing is based on consent)

• Request data portability

To exercise any of these rights, please contact us at info@zenstrade.co.uk.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read their privacy policies.

9. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us immediately so we can delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to make a data-related request, please contact us at:

ZEN'S TRADE. CO LTD
Trading as ANNALUCKMI UBT LOCAL
📍 127 Clifton Rd, Rugby, CV21 3QJ, U.K
📧 info@zenstrade.co.uk
🌐 zenstrade.co.uk

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